Effective Date: 1/1/2024
Welcome to Simply Tidy Cleaning LLC (“Simply Tidy”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information of the users of our website, simplytidyclean.com (the “Site”), and our services.
Collection of Information
Information You Provide to Us:
We collect information that you provide directly to us, including when you request a cleaning service, sign up for newsletters, participate in promotions, or communicate with us. This information may include your name, email address, phone number, home address, and payment information.
Information We Collect Automatically:
When you access our Site, we automatically collect certain information about your device and your interaction with the Site. This may include IP addresses, browser type, device type, viewed pages, and timestamps. We collect this information through cookies and other tracking technologies to improve your user experience and for analytics purposes.
SMS Communication:
If you opt-in for SMS notifications, we will send you messages related to your service requests, promotional offers, and updates from Simply Tidy Cleaning LLC. You can opt-out of receiving SMS messages from us at any time by replying STOP to any message.
Use of Information
We use your information for various purposes, including to:
- Provide and improve our cleaning services;
- Communicate with you about your service requests, questions, and feedback;
- Send you promotional messages and updates;
- Process payments and prevent fraud;
- Comply with legal obligations.
Sharing of Information
We may share your information with third-party service providers who perform services on our behalf, such as payment processing and marketing assistance. We ensure that these providers use your information only as necessary to perform their services and protect your information.
We may also share your information if required by law, to protect our rights or the rights of others, or in connection with a business transaction, such as a merger or acquisition.
Your Rights and Choices
You have certain rights regarding the personal information we hold about you. You can:
- Access, correct, or delete your personal information;
- Opt-out of receiving promotional communications from us by following the unsubscribe link in such communications;
- Opt-out of SMS communications by replying STOP to any message.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
